Get a New Card

In the store you should be able to swipe your WIC card at the check-out lane. If the store systems are having trouble reading your card when it’s swiped, then it might be time for a new one.

The simplest way to get a replacement card is to call the Customer Service phone number on the back of your card.

A new card will be mailed to you and you will receive it 5-7 days after the request.

Change Your PIN

If you forget your PIN or need to change it for security reasons, you can easily change it by calling the Customer Service phone number on the back of your card.

You will need to provide your date of birth and mailing zip code to confirm your identity first.

Change Your PIN

• If someone gets your card and knows your PIN, they can use your food benefits without your permission. Those benefits will not be replaced.
  • Do not share your PIN.
  • If your card is lost or stolen, call the Customer Service line on the back of your card immediately to request a replacement.
• If you want someone you trust to shop for you, ask your WIC clinic how to get a second cardholder added to your account.