WICShopper ilovasi sizga WIC imtiyozlaringizni kuzatib borish va kassada hech qanday muammoga duch kelmasligingizga ishonch hosil qilish uchun mahsulotlarni qolgan imtiyozlaringiz bilan solishtirish imkonini beradi. Agar siz hali eWIC kartangizni ro'yxatdan o'tkazmagan bo'lsangiz, boshlash uchun "Mening imtiyozlarim" tugmasini bosing!

Muhim eslatma: Siz ko'rgan imtiyozlar bir kungacha kechiktiriladi. Imtiyozlar WICShopperga qachon yuklanganini ko'rish uchun imtiyozlar ekranining yuqori qismini tekshirib ko'ring. Shuni yodda tutingki, o'sha vaqtdan keyin xarid qilish safarlari sizning imtiyozlaringiz balansida AKS ETILMAYDI!

Imtiyozlaringizni tekshirish

Kartangizni ro'yxatdan o'tkazgandan so'ng, siz "Mening imtiyozlarim" tugmasini bosish orqali qolgan imtiyozlaringizni ko'rishingiz mumkin bo'ladi. Mahsulotlarni skanerlashda ilova sizga mahsulot WICga mos keladimi VA mahsulotni sotib olish uchun imtiyozlaringiz bor-yo'qligini aytadi. Avval asosiy ekranning yuqori o'ng burchagidagi yangi "Mening imtiyozlarim" tugmasini bosing:

Ushbu ekrandan siz sotib olishingiz mumkin bo'lgan mahsulotlarni ko'rish va qidirish uchun imtiyozlaringizdagi kategoriyaga tegishingiz, ushbu kategoriyadagi mahsulotlar uchun retseptlarni ko'rishingiz yoki ushbu kategoriyadagi xaridlaringizni maksimal darajada oshirishga yordam berish uchun kalkulyatorlardan foydalanishingiz mumkin!

Q: What should I do if my card is lost, stolen or damaged?

A: Take your picture ID to your issuing WIC clinic and report it right away!  There will be a waiting period before you can have a lost, stolen or damaged card replaced.

Q: What should I do if my card is locked?

A: If your card does not work because it is locked, you can go to your issuing WIC clinic with a picture ID and the clinic staff will unlock it for you.

Q: How will I get my WIC benefits with the WIC Nutrition Card (WNC)?

A: Your WIC foods will be loaded onto your WNC during your clinic visit.  Once the clinic loads your WIC foods onto your card, you can shop right away.  When you buy your WIC foods, they will be taken off of the food balance on your card.

Q: How will I know my balance?

A: You can use the "Capture Receipt"  function in the WICShopper capture an image of your eWIC balance receipt each time you shop.  You can also check your balance at your WIC clinic and at the service desk or checkout in the store.

Q: Imtiyozlarimdan foydalangandan keyin kartam bilan nima qilishim kerak?

A: The WNC is reusable.  Save your WNC and take it to your next WIC appointment to have your new food items loaded onto it.

Q: Agar imtiyozlarim ishlatilmasa, ular keyingi oyga o'tadimi?

A: Yo'q. O'sha oyda sotib olinmagan WIC oziq-ovqat imtiyozlari keyingi oyga o'tmaydi.

Q: PIN kodimni unutib qo'ysam nima bo'ladi?

A: You can have your PIN reset at the clinic that issued the card.

There are over 200 WIC offices across Ohio. To find a WIC office near you:

• "Dan foydalaningWIC ofisini topingWICShopper ilovasidagi "tugmasini bosing. Siz klinikangizga yo'nalishlarni olishingiz va ularga to'g'ridan-to'g'ri ilovadan qo'ng'iroq qilishingiz mumkin.
• Call the Family Health Hotline 1-800-755-GROW (4769)

• "Dan foydalaningWIC do'konlariWICShopper ilovasidagi "tugmasi
• "WIC bu yerda qabul qilinadi" belgisini qidiring.

• Always check your food balance before you shop.
• Scan products in the WICShopper app to make sure they are WIC eligible.  Remember to verify that you actually have the benefits to purchase the product!
• Use your Ohio WIC Authorized Foods List (AFL) in the WICShopper (or your printed version) to see the WIC foods you can buy.
• Buy store brands, shop for sales and specials, and use manufacturer and store coupons.
• Buy what you need. You do not have to buy all of your foods at one time.

Q: Men ba'zi oziq-ovqatlarni skanerladim yoki UPC raqamini kiritdim va ba'zi boshqa xabarlarni ko'rdim. Ular nimani anglatadi?

A: Xabarlar:

• Ruxsat berilgan – Bu mahsulot WICga mos keladi! Bilishingiz kerak bo'lgan narsa shundaki, siz biron bir mahsulotga ruxsat berilganini ko'rishingiz mumkin, ammo bu sizning WIC oziq-ovqat imtiyozlaringizning bir qismi emas, shuning uchun uni WIC bilan sotib ololmaysiz. Masalan, to'liq emizikli ona konservalangan baliq oladi. Agar to'liq emizikli ayol ... da bo'lmasaour family, konservalangan baliq sizning WIC oziq-ovqat imtiyozlaringizning bir qismi bo'lmaydi va siz kassadan konservalangan baliq sotib ololmaysiz.
• Tegishli imtiyozlar yo'q – Bu siz WICga mos mahsulotni skanerlaganingizni anglatadi, ammo u sizning WIC oziq-ovqat imtiyozlaringizning bir qismi emas, shuning uchun uni WIC bilan sotib ololmaysiz. Masalan, bir yoshli bola to'liq sut oladi. Agar sizning y da bir yoshli farzandingiz bo'lmasaour family, to'liq sut sizning WIC oziq-ovqat imtiyozlaringizning bir qismi bo'lmaydi va siz kassadan to'liq sut sotib ololmaysiz.
• WIC buyumi emas – Bu WIC ushbu mahsulotni tasdiqlamaganligini anglatadi. Agar siz ushbu oziq-ovqatni WIC oziq-ovqat imtiyozlari bilan sotib olishingiz mumkin deb o'ylasangiz, bizga "Men buni sotib ololmasdim!Ushbu ilovadagi "tugmasini bosing.
• Unable to identify – This means the app can’t determine if the item is WIC-eligible. This could be due to not having connectivity in the store. Try connecting to WiFi or finding a spot in the store where you get better service.

Q: Men yangi meva va sabzavotlarni skanerlashga harakat qildim. Yoki ular skanerlanmaydi yoki ruxsat etilmagandek chiqadi. Nima uchun?

A: Ilova yangi meva va sabzavotlardagi ayrim shtrix-kodlarni skanerlay olmaydi yoki ba'zan do'konlar o'zlarining qadoqlashlaridan foydalanadilar.

• Use a checkout lane that accepts the WNC. If you are not sure, ask a store employee.
• Separate WIC foods from other items.
• Put your WNC into the card reader when the cashier asks you to. Be sure to enter your correct four-digit PIN.  Your card will be locked if your PIN is entered incorrectly more than seven times.  If your card locks, you must take your picture identification (ID) and return to the WIC clinic where your card was issued to get it unlocked.
• When you put your WNC into the card reader and enter your correct PIN, your Beginning Food Balance receipt will print.
• After the cashier scans all of your food, you will receive a WIC Foods Purchased receipt or be asked to review a display screen of the WIC items you bought. Make sure only the items you bought are listed and the prices are correct.
• The cashier will tell you when it is safe to remove your card from the card reader at the end of your transaction.Press “Yes” to accept the WIC transaction or “No” to decline it. No changes can be made once you press “Yes".
• At the end of your purchase, you will receive an Ending Balance receipt from the cashier. Keep this receipt so you will know what food benefits you have left in the current month for your next shopping trip.
• The cashier will tell you when it is safe to remove your card from the card reader at the end of your transaction.

This item is listed on your receipt to note in Ohio WIC’s Certification System that you are providing breastmilk. Congratulations on giving your baby a great start! For additional breastfeeding and pumping support, reach out to your local WIC clinic staff and breastfeeding peer. You can also contact the 24/7 Ohio Statewide Breastfeeding Hotline at 888-588-3423 or text BFHOTLINE to 220-201-5477, and receive help from lactation professionals

• Keep your WNC in a safe place. Treat your WNC like a credit card or cash.
• Keep your PIN safe. Do not share your PIN with anyone that you do not want using your card.
• Do not keep your PIN in your purse or wallet.
• Do not bend, cut or write on your card. Keep it clean and dry.
• Do not sell, trade or give your PIN or card away.  Misusing WIC benefits is a crime.

Q: Qachon ishlataman, “Men buni sotib ololmadim"? Va bu nima?

A:  "Men buni sotib ololmasdim!"sotib olmoqchi bo'lgan oziq-ovqat mahsuloti ro'yxatga olish idorasida rad etilganda WICga xabar berish imkonini beradi. Siz foydalanganda, "Men buni sotib ololmasdim!"WICShopper ilovasida biz Shtat WIC ofisida xabarnoma olamiz. Biz siz bizga aytgan barcha mahsulotlarni ko'rib chiqamiz va ruxsat etilgan oziq-ovqatlarni sizga taqdim etish uchun do'konlar bilan hamkorlik qilamiz!