About My PIN

  • What is a PIN (Personal Identification Number)? A PIN is a four-digit secret number that, along with the card, allows access to your WIC benefits. When selecting a PIN, choose four numbers that are easy for you to remember, but hard for someone else to figure out (for example, your parent’s or child’s birthday).
    • DO NOT write your PIN on your card.
    • DO NOT give your PIN to anyone that you do not want to use your card. If someone knows your PIN and uses your card to get your food benefits without your permission, those benefits will not be replaced.

    What if I forget my PIN or want to change it?

    You can change your PIN several ways:

    • Visit your online account at connectebt.com
    • Call the toll free number on the back of your eWIC card.

    What if I enter the wrong PIN?

    DO NOT try to guess your PIN. If the correct PIN is not entered on the third try, your PIN will be locked. This is done as a protection from someone guessing your PIN and getting your food benefits. There are two ways to unlock your card:

    • Call the toll free number on the back of your eWIC card
    • Wait until midnight and your account will automatically unlock
Secret Link