Get Help!
Welcome to eWIC
A list of your foods will be given to you with the start and end date for your benefit period.
You will use your MT eWIC card to buy your WIC approved foods at MT WIC authorized stores.
Getting Started
Please follow these instructions.
- Call the phone number on the back of your eWIC card
- Enter in your current card number on the front of your card
- Enter in your date of birth as a 2 digit month, 2 digit day, and 4 digit year
- Enter your current mailing zip code
- Enter in a personalized 4-digit PIN number that you can remember
- Re-enter your personalized 4-digit PIN number to confirm
Call eWIC customer service number on the back of your card to check your benefit balance, purchase history, and account information.
My Benefit Balance
Checking your Benefits:
After registering your card, you will be able to view your remaining benefits by tapping the ‘My Benefits’ button. When scanning products, the app will tell you if the product is WIC eligible AND if you have the benefits to purchase the product. First tap the ‘My Benefits” button in the uppper right corner of the main screen:
From this screen you can tap a category in your benefits to view and search products you can purchase, view receipes for products in that category or use the calculators to help you maximize your purchases in that category.
eWIC Card Care
Keep your eWIC card in a safe place, like your wallet or purse.
Keep your eWIC card clean, out of direct sunlight, and away from magnets and electronics.
PIN Safety:
Do not share your PIN with anyone.
If someone finds your eWIC card and knows your PIN, they could use your benefits. Those benefits will not be replaced.
PIN/eWIC Card Replacement:
If you forget your PIN, call eWIC Customer Service at 1-844-583-3237 to change it.
If your eWIC card is lost, stolen or damaged, call eWIC customer service 1-844-583-3237
For a replacement eWIC card, call 1-844-583-3237 or contact your local WIC clinic during regular business hours.
Locked eWIC Card:
Call customer service or assistance 1-844-583-3237
How to Shop for WIC Foods
- Know your WIC food benefit balance when you go to the store
- Select your WIC foods using your household benefit balance and the MT WIC approved food list
- The cashier scans the WIC food items
- Always use your eWIC card as your first payment type
- Swipe your eWIC card whne prompted on the PIN pad and then enter your 4-digit PIN.
- Review the mid-transaction redemption receipt that the cashier hands to you. Make sure the WIC foods you thought were to be paid for with eWIC are listed on this redemption receipt.
- Press “Yes to accept the transaction, or “No if foods paid for with eWIC are not listed. Items that cannot be paid for with eWIC may be removed from your order, oryou may pay for them with a different tender type (e.g SNAP benefits, debit, credit, or cash).
- Take your card and receipt
- Keep your receipt- it displays your remaining food benefits for the month.
Shopping Tips
Remember to verify you have WIC benefits (foods and Formula) on your eWIC card before attempting a purchase.
View your Montana WIC approved food list in WICShopper to see the WIC benefits you can buy.
General Questions
For General WIC Information:
Montana WIC Program
(State Administrative Office)
1400 Broadway, Cogswell Bldg. C305
PO Box 202951
Helena, MT 59620-2951
Telephone: 800-433-4298 or (406) 444-5533
How to Apply
Persons wishing to apply for WIC need to contact the WIC agency in their area to set up an appointment. Some local clinics have walk-in days and others serve area participants on certain days of the month. Use the WIC clinic location information to find a clinic in your area and give them a call.
Who’s Eligible?
WIC serves Montana residents who are:
- Pregnant
- Breastfeeding, up to baby’s first birthday
- Non-breastfeeding mothers, up to six months after baby’s birth
- Infants and children under five years old
WIC clients must meet WIC income guidelines and have a medical or nutritional need.
Many working people are eligible for WIC and don’t realize it!
Technical Issues
Answer: Please submit app issues through the Rate or Give Feedback area of the app.
Statement: There is a problem with my benefits.
Answer: Please call you local WIC clinic during regular business hours for assistance.
Food Lists
WIC Food Packages provide a variety of foods but not everything you need. Adding your WIC foods to foods you usually eat will help you have a healthier diet. The food package you receive depends upon whether you are pregnant or breastfeeding, and the age of your child.