Privacy Policy
This privacy policy outlines how JPMA, Inc. uses and protects any information collected and stored by the WICShopper mobile application. By using the WICShopper application, you are accepting the practices described in this privacy policy.
This privacy policy was last modified in August of 2023
What we collect
The WICShopper mobile application may collect the following information:
- Your product inquiry history, which may include details such as the product number, timestamp of the inquiry, and IP address of the requesting device.
- If you have a card with a mag stripe (online EBT): Your current EBT/WIC benefit information is requested each time to open the mobile app. A secure https encrypted transmission is processed through the WICShopper server and sent to the WIC Agency’s EBT Processor you have registered to. The current benefit information is then retrieved from the State, encrypted, and returned through the WICShopper server to the mobile phone requesting the benefits. All data transmissions are secured.
- If you have a card with a smart chip (offline EBT): The State agency will upload a file of your current benefit balance daily via secure file transfer (SFTP) to our server. This file contains your card number, benefit category, and current benefit quantity. No PII or other information is sent. The benefit information is returned through the WICShopper server to the mobile phone requesting the benefits. All data transmissions are secured.
- If you choose to send an error report to JPMA for troubleshooting purposes, your state agency, card number, and email will be sent to JPMA’s support team. JPMA will only use the email address for communications regarding the issue reported. Your email may be forwarded to your state agency so they may contact you regarding your benefit prescription.
- If you choose to submit an product report (I Couldn’t Buy This!) to your state agency, your email will be forwarded to your state agency so they may contact you regarding your product request. This email may contain your name and phone number if you chose to provide it, but is not required. JPMA does not use this information and it is not stored in WICShopper.
- JPMA does not share email addresses or contact information with any 3rd parties.
- No additional information about the WIC participant is requested, transmitted, or stored anywhere in the WICShopper environment.
What we do with the information
The information we collect may be used for:
- Core functionality of the mobile application (e.g. displaying your benefits on your device, or identifying allowable products available in a retail location).
- Evaluating system performance and effectiveness.
- Mapping inquiry trends on the products all users have requested for inquiry.
- Identifying improper usage of the application.
From time to time we may share some non-personally identifiable information with your WIC agency and or the US Department of Agriculture. This information may include overall program and product inquiry statistics.
Modifications of this policy
This privacy policy may be changed without notice, but any changes will be posted at this location (https://ebtshopper.com/privacypolicy). We recommend you check this policy from time to time to insure that you are fully aware of any changes.
Questions or comments?
If you have questions or comments about the privacy policy for the WICShopper mobile application, contact us by sending an email to [email protected] or by visiting our websites to get our current contact information.
WICShopper by JPMA, Inc.